Overview

Our refund policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Several courses are exempt from being refunded.

To complete your refund, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

• Book with obvious signs of use
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds

Once your refund request is initiated, we will send you an email to notify you about your request. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 45 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Need help?

Contact us at [email protected] for questions related to refunds and returns.